Video in screensteps1/4/2024 ![]() Your phone should start to automatically activate with the Tello service. After activating the service, which can sometimes take up to 20 minutes, wait another 5 minutes and then switch your fully charged phone ON.ĥ. Complete the field(s) required and follow the prompts.Ĥ. Go to the "My SIM" section of your Tello online account.ģ. Unpack the phone, plug it in and leave it to charge fully.Ģ. Our Phones page, click "View Details" and scroll down to the Tech Specs section where you will see "User Manual".ġ. The phone manual is available in your online account, however. It will not contain any manual or guide or accessories. Your phone will arrive in a plain generic packaging box with simply the device, battery & charger. If you have just purchased or received your new Tello Phone, here are the next steps to get the Tello service activated. If you need help inserting the SIM, see How do I insert the Tello GSM SIM card? ![]() The port-in form will only become available & visible after a successful SIM activation and it can only be done from your online account. Only after you have successfully activated the SIM in your online account, you can port in your own number to us by submitting a port-in. You will not be able to port in a new number (to replace that Tello number) until you have successfully activated that SIM in your online account. You will see a new Tello phone number in your online account when the activation process is completed. Start calling, texting & surfing the web with Tello!Įvery SIM delivery for a new line generates a new Tello phone number once activated. You can also manually activate your phone by following the steps under the FAQ at the bottom of the My SIM page.Ĩ. If your phone does not activate automatically, please wait 30 minutes, then reboot your phone and try again.ħ. Follow any on-screen steps provided and your phone should start to automatically activate the Tello service.Ħ. Insert the new Tello GSM SIM (logo side up) and switch the fully charged phone ON.ĥ. ![]() Once the website has confirmed that the activation process has finished which can take up to 20 minutes, wait another 5 minutes.Ĥ. Complete the field(s) required and follow the prompts.ģ. Go to the "My SIM" section of your Tello online account.Ģ. When the package arrives, follow these steps:ġ. You receive 1 SIM card and that 1 SIM card contains the three different sized punch-out SIM options. When you purchase a Tello GSM SIM, you receive a 3-in-1 SIM card that includes mini (2FF), micro (3FF), and nano (4FF) sizes to fit any type of compatible phone. If you have just purchased or received your new Tello GSM SIM, here is how to get the Tello service activated.
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